What happens if the winning bidder does not come to collect the items or clean out the unit?
If the winning bidder of a storage unit auction on StorageHunt does not come to collect the items or clean out the unit, there is a specific process that takes place:
Forfeiture of Cleaning Deposit: In such cases, the winning bidder forfeits their cleaning deposit. The cleaning deposit is typically held as a guarantee to ensure that the cleanout process is completed successfully. If the winning bidder fails to follow through, the cleaning deposit is retained.
Contact StorageHunt Support: If you encounter this rare circumstance where the winning bidder does not fulfill their responsibilities, we recommend that you contact the StorageHunt support team. They will assist you in managing the situation and provide guidance on the next steps.
Offer to the Next Highest Bidder: With the support of our team, the auction can be offered to the next highest bidder. This ensures that the storage unit's contents are still auctioned to interested parties, and you can proceed with the cleanout process and the potential sale of the unit.
By following this process, you can effectively address situations where the winning bidder does not collect the items or clean out the unit, ensuring that the auction process continues smoothly. If you have any specific questions or require assistance with such scenarios, please feel free to reach out to our support team. They are here to help you navigate any challenges that may arise during your storage unit auctions.