Frequently Asked Questions
Answers to commonly asked questions from Storge Bi
25 articles
Do I have to verify my ID?
How do I get the app?
Am I required to have a payment method on my account?
How do I bid?
How do I get notified of new auctions?
What happens if I don’t want to take possession of a unit I’ve won?
What does it cost?
Do you charge tax?
I have a tax exemption status. How do I apply this to my account?
What happens when I win an auction?
How do I know if I’m the current highest bidder?
Why don’t you film the cutting of the lock?
Why did you add time to the timer?
How do I place a max bid?
What is proxy bidding?
How do I know the unit hasn’t been altered by the facility?
When do I do if the unit looks tampered with?
When do I get my cleaning deposit back?
Does the pickup timeline include the days where the facility is closed?
Can I pay the facility my buyer’s fee?
Can I have someone else picking my unit if I am unavailable in the allotted time given?
How do I change my payment method?
How do I message a facility?
What’s the difference between a lien auction and a non-lien auction?
How do I delete my StorageHunt account?